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Brussels Airport Extra Traveller Facilities

Airline Lounges

Many airlines operate lounges for first and business class passengers on the air side. Contact your airline for further details. For lounges on the land side (in the Arrivals Hall) call the Airport Forum at +32 2 714 07 70.

The Airport Forum, located in the Arrivals Hall, operates welcome desks and lounges for passengers.

Tourist Information

The airport information desk is situated on Departures Level of the Brussels Airport (BRU) .Guided airport tours are available for visitors. Contact the Guided Tours department for further information.The hotel reservations panel is located in the Arrivals Hall .

Medical Facilities

A professional medical team is available at all times at the Brussels Airport (BRU). The airport clinic is located on level 0, near the bus parking. Request for assistance at the information desk in the Departures Hall or from any member of airline or airport staff.


The entrances to the Brussels Airport (BRU) terminal open automatically and are large enough for wheelchair users to get to the departure gates on their own. A designated drop-off / pick-up area is located at the Departures Level with facilities for wheelchair users.


All elevators at the Brussels Airport (BRU) are accessible by wheelchairs.


Most restrooms include special facilities for the physically challenged.

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Please note: The term Brussels Airport BRU as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Brussels Airport authority and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Brussels Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us.