Macdonald-Cartier International Ottawa Airport Terminal Information

The Ottawa International Airport (YOW) features a spacious new terminal complex, attractively designed and offering first-rate amenities for the convenience of travellers.

This new terminal consists of three levels and provides a choice of bars and restaurants, retailers, financial and public services, and quality executive services and boardrooms amongst its facilities and services.

Airlines serving Ottawa International Airport include: Air Canada / JAZZ, American Airlines, Delta Connection, Bearskin Airlines, Canadian North, CanJet Airlines, Continental Connection, Continental Express, First Air, Northwest Airlink, United Express, US Airways and WestJet.

Shopping

Duty Free

The AerRianta International Duty Free - International Store located on Level Two and the AerRianta International Duty Free - Transborder Store on Level Three, behind the US check-in counters, offer shoppers a choice of premium goods at competitive prices.

Gift Shops

Travelers arriving at the Ottawa International Airport YOW have a wide range of shopping options to choose from including Bentley, Discover Ottawa, The $15 Boutique, Fuzzy Wuzzy, Great Canadian Book Store and the Home Team Sports.

Restaurants and Bars

A selection of restaurants and bars are available in all levels of the Ottawa International Airport’s terminal. Byward Taps and Grab & Go on Level Two, Harvey’s / Swiss Chalet and Second Cup News Café on Level Three, and Tim Horton’s on Level One are a few of the favorites.

Business Services

Internet Access

Business travelers can access the Internet at the well-appointed boardrooms located at the Ottawa International Airport.

Currency Exchange and ATMs

Foreign Exchange Desks

ICE Currency Services are conveniently available outside Canada Customs and Immigration on Level One and across from the US check-in counters in Level Three.

Automatic Teller Machines (ATMs)

The services of a CS - Coop ATM on the south end and a Royal Bank ATM on the north end of Level One are available 24 hours a day.

Extra Traveler Facilities

Tourist Information

Information kiosks are conveniently located for passengers at both departure and arrival areas.

Arrivals -  +1 613 248 2125

Departure -  +1 613 248 2141

Medical Facilities

For the convenience of travelers with babies, nursing rooms are located in all three levels of the terminal. Levels Two and Three feature three rooms each, while Level One features two.

Special Needs Facilities

Ottawa International Airport has made extensive provision for travelers with special needs: specially equipped escalators, elevators, and wheelchair accessible washrooms are some of the conveniences provided at the airport.